Digital ordering in the restaurant industry began with pizza. In the late ‘90s and early 2000s, the big three (Domino's, Pizza Hut, and Papa John's) found a new way to capitalize on the rise of home dial-up by letting hungry customers place orders over the World Wide Web. Online ordering was a natural fit for pizza customers, who were used to calling their local stores and placing orders for home delivery by phone. Instead of dialing in only for the phone to ring and ring, be put on hold, or get the dreaded busy signal, pizza lovers could now log on, pull up the menu and pricing of their local store, build their customized orders and submit for delivery