A manager wears many hats. Not only is a manager a team leader, but he or she is also a planner, organizer, cheerleader, coach, problem solver, and decision maker — all rolled into one. These roles fall into three categories (Steven P. Robbins and Mary Coulter, 2005):
o Interpersonal: This role involves human interaction.
o Informational: This role involves the sharing and analyzing of information.
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o Decisional: This role involves decision making.