The following change applies only when SMS is using Siebel Customer Loyalty and
is also configured to automatically show the virtual keyboard at specific fixed
co-ordinates when displaying the Siebel customer details input dialog:
• If the user activates a drop down edit (e.g. ‘Gender’ selection), the virtual
keyboard is hidden until a selection is made. After the selection is made, the
virtual keyboard will now redisplay at the configured co-ordinates instead of the
SMS standard default virtual keyboard display co-ordinates.