Hello beautyshop1330,
After reviewing your eBay account, it appears that you have violated eBay's Trademark Violation - Unauthorized Item policy. We realize you may not have been aware of this policy, or that this may have been a simple oversight, but unfortunately, we had to take the following actions on your account:
- Violating listings have been removed. A list of items that were removed can be viewed at the bottom of this message.
- We have credited all associated fees except for the final value fee for your listing(s).
Your listing was removed after the rights owner reported the item as infringing on their intellectual property rights. Please do not relist this item.
For more information, please go to:
http://pages.ebay.com/help/sell/trademark.html
Please be guided that due to German laws, cosmetics available to be shipped to Germany must have a:
- Full Return Policy - Seller must state they will refund the original purchase price and shipping.
- Seller Contact Information - Must include seller's name, business name if applicable, and return address within the listing.
If you want to list your item, but do not want to ship to Germany you may exclude Germany form the shipping information in the "Sell Your Item" form.
Keep in mind that we have your best interest at heart and we aim to assist our sellers like you in growing your business effectively and building a strong foundation for future transactions on eBay. We understand that this is an honest mistake and it can be difficult for sellers to be familiar with all our guidelines. Moreover, the reason eBay has so many policies is to protect the online marketplace and our members.
We'd like to warn you and give you a chance to improve your listing, but because we have to act quickly, that's just not possible. Moving forward, please consider this as an educational experience that you may use for more successful transactions on eBay as you are now aware of these guidelines.
Please understand that although there may be other listings currently on the site that are in violation of our guidelines, please be informed that this policy applies to all the members, so if you come across listings similar to this which you feel are in violation, kindly report them using the report item link on the listing page. We sincerely appreciate your understanding and cooperation.
Please be sure your current and future listings follow these guidelines, keeping in mind that additional violations of this policy could result in the suspension of your account.
If you have additional questions, contact our policy experts. Get started by clicking the link below:
http://ocsnext.ebay.com/ocs/cusr?query=1337&domain=email1414