Three of use went for a lunch time pizza and french fries, looking forward to sitting in the aircon, and enjoying the Thai style pizza. I have been to this on many an occasion and the food has been of a good standard, along with the service with a Thai smile, however on this occasion the service was different. Firstly no warm welcome, we found a table by ourselves which was vacant but still cluttered from the previous diners. Eventually a waiter cleared the table wiping it with a smelly cloth, with the crumbs onto my lap. Next we ordered, two pizzas and large fries to share, and water with ice. After some time the water and ice was brought over, then about 40 minutes later a waitress informed us that there was no pizza left now, immediatly after the bowl of fries was plonked on the table. I called a waiter over and said that we did not come here to sit and drink iced water and share a very small side portion of fries, we came for pizza. He went and got the owner (new owner!) and she said she was sorry no more pizza. I told her again we had come to pizza and bake for 'pizza'! And if she couldnt fulfil the order we would like to leave and go to a pizzeria that could supply pizza. She said OK, and 2 mins later brought over the bill for the water, ice, and fries. I said I wasnt very happy to pay for the side order of fries that we havent eaten, as this was a side dish to our main meals of Pizza that she hadnt supplied, but I would pay for the water and ice as we had drank it. She said "No! You see fries on your table, you pay!" The fries were 70 Bhat, and I thought I'm not going to argue over such a trivial ammount, I then explained in Thai that I was a regular diner spending over 1500 Bhat per sitting when I bring friends, and if she insisted on charging me for a side dish that wasnt eaten and the main dish not supplied then I would never dine there again. She smiled and said "Ok, you pay now!". So I gave her 100 Bhat and said keep the tip, its the last one you will get from me. So I guess its the change in owner that has brought on this lack of service and customer service mindframe, none of my friends now go there either, and we have moved our weekly lunch meetings to a far better place, where they can fulfil the order, within good time, with a smile.