The aim of the research was to show how satisfied the customers in Restaurant Sagarmatha
are, and if the Restaurant provides quality service or not. The research was carried on as a
questionnaire survey enhanced by a structured interview and observation performed by the
author. The data collection methods and the implementation plan remained the same from the
very beginning to the end of the process. The Collection of data was fluent and fairly easy to
collect during the work placement of the author and good connections with the respondent.
The majority of the respondents in the customer satisfaction questionnaire survey were female.
The structured interview was taken with 3 customers in Restaurant Sagarmatha. Mainly the
customers between the ages 26 and 30 were more than others. The author has distributed the
respondents as African, Asian, European and American. Among these, most of the
respondents were European and African. Most respondents had noticed the Nepalese
Restaurants by hearing from friends, relatives, website and family. By hearing from friends
and from the website the respondents were encouraged to visit in Restaurant Sagarmatha. The
majority of the respondents visited Restaurant Sagarmatha daily. Daily visiting customers are
more than customers visiting once a week. Total of 100 percent of the respondents intend to
visit Restaurant Sagarmatha.