You are the desktop administrator for your company. The company’s network consists of a single Windows 2000 domain. A user named Carmen reports that heir Windows XP Professional computer ExamSheet11 is not functioning properly. Upon investigation, you find out that the single hard disk on ExamSheet11 has failed. Carmen replaces the hard disk and performs a clean installation of Windows XP Professional. During the installation, she accepts the default settings. Carmen now reports that she cannot access files on the server. She receives the following error messages: “Error 5: Access is denied”. You need to ensure that Carmen can successfully access network resources. What should you do first?