I recently bought a figure from there online store, when it arrived it wasn't even in the original box but two random boxes stuck together. Inside was a couple of news paper pages rolled up to protect it??? WTF. The figures box was damaged and the tape on top to seal the box had been taken off. Just as I thought its been open and clearly been on display since whoever put it back in the box had things in back to front and upside down! When I sent an email about this all I got was excuses and quote '' If we are down to our last one we then re-box it and send that away'' wow. How about you tell your customers there buying a used collectable and maybe sell it at that price not for new! Anyone wanting to buy from here don't do it, popcultcha is better priced and they don't sell used figures.