3. Determining the Need for Team Building
Several factors may be indicative of the need for team building. Some of these include; negative
reactions to the manager; decreased productivity; apathy and lack of involvement; complaints about quality of service; lack of initiation, imagination, innovation; routine actions taken for solving
complex problems; conflicts or hostility among staff members; ineffective staff meetings, low
participation, minimally effective decisions; decisions misunderstood or not carried through
properly; confusion about assignments, missed signals, and unclear
relationships as well as complaints of discrimination or favouritism.