when Carol Teinchek and Bruce Marshall first started Sundown Bakery the business was fairly simple . Carol ran the shop up front, while Bruce ran the bakery and ordered supplies. when the business began to grow , carol hired two part-time clerks to help out in the shop. Marina had moved to the country 2 years ago from El Salvador, and Kim was a newly arrived Korean who was working his way through college. Bruce hired Maurice, a French-Canadian, as an assistant.The ovens were soon running 25 hours a day, supervised by Maurice,Marina and Kim supervised the shop, since Carol was usually too busy managing general sales distribution to spend much time with customers. Bruce still spent 3or4 hours a day in the bakery whenever he could get out of his office, but spent most of that time coordinating Production and solving problems with Maurice. Within the next year, Sundown expanded from its original location, adding two new shops as well as two kiosks in local malls. Carol and Bruce hired a new operations manager,Hans Mikelson,who had formerly been regional manager of a national chain of coffee shops.