QUALITY MANAGEMENT SYSTEM
1. Is there a documented quality policy?
1. Is there any quality manual in factory?
2. Is there any system ensuring that the quality system is kept of all relevant legislation, product safety issues, legislative, scientific and developments and industrial/customer Code of Practice?
3. Does senior management ensure that quality objectives are established, implemented and maintained?
4. Is there any process ensuring that products meet customer’s needs and expectations?
5. Is there any management review at planned intervals
6. Is there any internal audit ensuring that system and procedures, which are critical to product safety, legality and quality, are appropriate?
7. Is there any procedure for approval and monitoring of its suppliers?
8. Is there any procedure ensuring that all documents necessary to demonstrate the effective operation and control of processes underpinning this compliance are in place?
9. Is there any written working procedure, instruction and reference documents that cover all processes critical to product safety, legality and quality?
10. Any corrective action plan related to product safety, legality or quality?
11. Any system that ensures the ability to trace materials from raw material source to finished product and vice-versa?
12. Any system that ensures control of incidents, product recall and complaints?
13. Any system that ensures control of incidents, product recall and complaints?