Perceptions of key success strategies for expatriates
One of the objectives of the present study was to ascertain the factors that expatriates believed were necessary for a successful international manager in Jamaica. Managers agreed that for international managers to be successful in Jamaica, they needed to be flexible, open, and able to adjust to and appreciate the culture of Jamaica. They also should be adaptable, patient, willing to maintain the culture, be firm as well as fair, have a good sense of humor, respect people and not be overly authoritative, and be well educated. The opportunity to develop Jamaican employees, working with warm friendly people, making a difference in people’s lives, appreciating the culture and climate, and helping to define and set hospitality standards were what they liked most about managing in Jamaica. Below are some of the managers’ comments: