Let'read
The following passage will give you some good tips when you deal with a phone call.
Read the following passage.What ere the good tips when you answer the phone.
1.All incoming calls should be answered in a timely manner.People often choose not to answer the phone while they are busy doing something else. Do not let the phone ring until it stops because you will never know if it is an urgent call or not. Well, if it is an urgent call,you made the right decision about answering the phone. And although it is not an urgent call, at least you can ask the caller to call again or leave a message,which does not take long at all.
2. Another important manner on the phone is not to put a caller on hold for too long.
But if you have to,be sure to check back with the caller every minute or so and ask if he or she would like to continue to hold.
It makes the callers know that you are still attending to their call and have not forgotten them.