Complete it with a drink
A great McDonald’s meal isn’t complete without one of our hot or cold beverages.
This chapter provides you with all the information you need to prepare safe, highquality,
and delicious soft drinks, iced tea, orange juice, coffee, hot tea, and hot
chocolate. Instructions for our prepackaged orange juice and milk are included here,
too. You’ll find important requirements and procedures for our refill program,
Self-Serve Beverage Bar, and water filtration system.
This information will help ensure that every beverage you serve meets your
customers’ quality expectations. And when you serve these beverages quickly,
courteously, accurately, and in a clean environment, you help achieve total customer
satisfaction—the #1 priority at McDonald’s.