to be aware of the option to restrict access, need to be judicious about accepting friend requests (other users may misrepresent them- selves and are potentially not who they say they are), and need to be aware that open profiles are open to anyone.
With user education to reduce problems, we see exciting benefits in social networking
sites, particularly MySpace and Facebook. The sites integrate web, email, chat, blog and
media-sharing in one neat package. Institutional users — such as libraries — can use the sites to facilitate two-way communica- tion with users rather than the traditional
one-sided web presence. User comments can enhance the site, making it more personally appealing to this audience and more timely. Patrons can post questions to the site and answers will be visible to all visitors. The “friends” feature also provides a focused group for advertising, such as promoting library classes and services of interest to younger
Concerns about MySpace and Facebook cen- ter on the nature of the content users are posting and the relatively open access of the sites. Parents are particularly concerned about who has access to their children’s profiles. Both services now allow users the option to restrict access to their profiles to their approved group of friends only. User educa-
tion is key to preventing problems. Users need
to be aware of the option to restrict access, need to be judicious about accepting friend requests (other users may misrepresent them- selves and are potentially not who they say they are), and need to be aware that open profiles are open to anyone.With user education to reduce problems, we see exciting benefits in social networkingsites, particularly MySpace and Facebook. The sites integrate web, email, chat, blog andmedia-sharing in one neat package. Institutional users — such as libraries — can use the sites to facilitate two-way communica- tion with users rather than the traditionalone-sided web presence. User comments can enhance the site, making it more personally appealing to this audience and more timely. Patrons can post questions to the site and answers will be visible to all visitors. The “friends” feature also provides a focused group for advertising, such as promoting library classes and services of interest to youngerConcerns about MySpace and Facebook cen- ter on the nature of the content users are posting and the relatively open access of the sites. Parents are particularly concerned about who has access to their children’s profiles. Both services now allow users the option to restrict access to their profiles to their approved group of friends only. User educa-tion is key to preventing problems. Users need
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