The experiment results show that our scaled version of the card sort method resulted in an improved information architecture for the Help Center site. Our method can be used as a model by those facing the task of organizing or reorganizing a large and complex body of information, where conducting a traditional card sort with only end-users would not be practical. One particular advantage of this method (compared to the alternative of sorting only a representative set of cards) is that every item is considered at least once, making it possible to discover and accommodate the items that should appear in multiple low-level categories.