The leader need not worry about showing them what to do, but instead should be concerned
with finding out why the followers are refusing and work to persuade them to cooperate.
The key to supportive leadership is motivating and building confidence in people! Clarification on the
details of the process won’t matter, as the follower already knows what to do but lacks the motivation
to act. Supportive leadership involves listening, giving praise and making the followers feel good when
they show the necessary commitments for success.