We were sorry to heard this problem from you.
After verified with team, we are :
- In case of PP Ties : we based on your recommend to use PP Ties instead of Plastic Ties during last meeting with you and your team. And after that We changed suddenly.
- In case of PP Ties can drop in to the product easily : does our ties is difference from other supplier? We need more information to address.
- If so we will back to use the plastic Ties per previously.
Remarks : during shipment as of today till August, we still use the PP Ties to deplete the stock. And from September on ward we will change to use the Plastic Ties instead.