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TERMS OF USE
The Lowdown
Oh, hi there! Thanks for popping by to quite possibly the least entertaining part of the iflix service. While other parts of iflix seek to dazzle and amaze, these Terms of Use are how we govern your use of the iflix service, and that means that, in a blow to those with short attention spans everywhere, they have to be long and quite boring. That also means we either have a lot to say or a large backside to cover. Your call. Those who are visiting us by way of random Google search, or have tripped and landed on this page, pick yourself off the floor and listen up. We’re a really cool subscription video service that gives our members access to lots of great movies, TV, you name it (“movies & TV shows”). We’re streamed over the Internet to Internet-connected TVs, computers and other devices (“iflix-approved devices”). We also bake on weekends. And we are a Gemini with a preference for long walks on the beach, in case you were wondering.
Also In case you’re wondering, “iflix service,” “our service” or “the service” means the amazing iflix service can be used to discover (and actually watch!) movies & TV shows, including all other bits and bobs, features and functionalities, website, and user interfaces, plus all content and software associated with our service. Now that that’s all clear, let’s play!
1. Accepting Our Terms of Use
These Terms of Use, which include our tremendous Privacy Policy, fabulous End User License Agreement ("EULA") govern your use of iflix. By using, visiting, or browsing the iflix service, you accept and agree to these Terms of Use. If you do not agree to these Terms of Use, do not use the iflix service, do not pass go and unless it’s to take a good hard look at yourself.
The iflix service is provided by iflix Ltd., or one of its affiliated companies (“iflix”).
2. Us Changing Our Terms of Use
Like most people, we like to shake it up sometimes. What this means for you is we may at our discretion make changes to our appearance or the iflix Terms of Use, including the Privacy Policy, EULA and Social Terms. When we REALLY shake things up, we’ll let you know through the service or email. All our changes are effective immediately; so by continuing to love us and use us after those changes are made, you are expressing and acknowledging your acceptance of the changes, so we thank you in advance.
3. Getting In Touch
Just by using iflix, you are cool with receiving electronic communications from us relating to your account. We might get in touch by sending emails to your email address (which we have because you gave it to us during sign-up), but not emails to your house address because that doesn’t work very often, or posting communications on the iflix service, or the "Settings" page, stamps not included, and will include notices about your account (e.g., payment authorizations, change in password or Payment Method, confirmation e-mails and other transactional information) and are part of your relationship with iflix. We see your relationship with iflix as like holding a bird. We want to hold it just tight enough that it doesn’t fly away, but not so tight that we damage it. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements and are fine even if not void of spelling errors, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. We suggest the latter as we are pro tree. You are also cool with us getting in touch on certain other matters, such as newsletters about new iflix features and content, special offers, promotional announcements and customer surveys via email or other methods. If you no longer want to receive certain non-transactional communications, MAKE US STOP! Simply click the "unsubscribe" link in any of the emails you'd like to unsubscribe to. Please review our Privacy Policy for further detail on our marketing communications.
4. Privacy Stuff
Information that identifies you as YOU is subject to our Privacy Policy, the terms of which are incorporated herein. Please read through our Privacy Policy to understand our practices – like veggies they’re good for you. Please read the news every day, too. It’s a big world out there people, and it pays to be informed.
5. Member’s Corner and Payment
5.1 Membership
Ongoing Membership. You must have internet access and provide iflix with a current, valid, accepted method of payment (as may be updated from time to time, "Payment Method") to use the iflix service. If you don’t have internet access and still wish to pay us money every month, hey that’s OK too, but you won’t enjoy what we do very much. If you choose a monthly membership, your iflix membership will continue in effect on a period-to-period basis unless and until you cancel your membership or we terminate it, Arnold. We will bill the membership fee to your Payment Method every 31 days. You must cancel your membership before it renews every 31 days in order to avoid billing of the next period’s membership fees to your Payment Method. #obvi. If you choose an annual membership, your membership will end at the end of the current 365-day period unless you make another payment through a Payment Method before the end of the current period. Should iflix not receive a payment before the end of the current period, your membership will end at the end of the current period and will only resume once you make a payment through a Payment Method. In this case, your next period will begin on the day iflix receives payment through the Payment Method, not 28 days later in accordance with nature.
Differing Memberships. We may offer a number of membership plans, including special promotional plans or memberships with differing conditions and limitations. We reserve the right to call the membership plan whatever we want and you have the option to subscribe to the "Emperor of the Seven Seas" plan when it is available. You can find specific details regarding your membership with iflix by visiting our website and clicking on the "Settings" page. Some promotional memberships are offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties, but if they are awesome we don’t mind some credit. We reserve the right to modify, terminate or otherwise amend our offered membership plans. We also reserve the right to randomly begin dancing.
5.2 Trial Membership
Once in a while, we may offer trials for a certain period without payment (“Trial Membership”). We reserve the right, at our sole discretion, to confirm if you’re suitable for a Trial Membership. We may also withdraw or to modify a Trial Membership at any time without notice to you and with no liability to the widest extent permitted under Local Country Law. If we feel you’re abusing our awesome trial or promotional offer, we may at our discretion decide to charge for them based on the standard fee for in your country. So, don’t abuse it and all will be well.
You may choose to begin subscription to a monthly or annual membership before your Trial Membership expires. In this case, your monthly or annual membership will begin when you make a payment, and you agree to forgo the remaining period of your Trial Membership. You may also choose to begin subscription to a monthly or annual membership precisely when, or after your Trial Membership expires. Your monthly or annual membership will still begin when you make a payment. To view the specific details of your membership, including monthly or annual membership price and end date of your Trial Membership period, visit the "Settings" page. We may authorize your Payment Method through various methods (although we usually don't), including authorizing it up to approximately one month of service as soon as you register. In short, no money, no honey.
5.3 Billing
Recurring Billing. By starting your monthly membership and providing or designating a Payment Method, you authorize us to charge you a periodic membership fee at the then current rate of your selected membership, and any other charges you may incur in connection with your use of the iflix service to your Payment Method. We will not be permitted to buy gifts for friends using your Payment Method. We may discuss you buying us coffee. You acknowledge that the amount billed for each billing period may vary from period to period for reasons that may include differing amounts due to promotional offers, including promotional code redemption, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed per billing period in one or more charges.
Price Changes. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes to your service will take effect following notice to you by iflix. We will tell you first, don’t stress.
Billing Cycle. The membership fee for our service will be billed at the beginning of the paying portion of your membership and each period (the period may vary depending on your membership plan) thereafter unless and until you cancel your membership. And if you do, we won’t bill you anymore. Cos that’s how it works. We automatically bill your Payment Method every 31 days. Membership fees are fully earned upon payment, which is kinda a legal thing, kinda an accounting thing, and 100% boring. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. Visit our website and click on