Village Volvo has no provisions for alternate transportation for customers at this time. A shuttle service two or three times a day is being considered, because the owners think their sub urban location may deter some clients. The waiting room is equipped with a television set, comfortable chairs, coffee, a soft-drink vending machine, magazines, and the local newspa per. This facility is used almost exclusively by clients who come during the "drop-in" times (3 to 5 PM Wednesdays and 8 to
1 0 AM Thursdays) for,quick, routine jobs such as tune-ups and buyer checks of used cars.