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Dear วันวิสา วงษ์เคียม,
Your Support request has been noted and assigned ticket #289548. A representative will follow-up with you as soon as possible.
You can view this ticket's progress online here:
http://www.mobogenie.com/support/view.php?t=289548&e=som668889@gmail.com&a=2493368566be125adcb14cc1598681d1.
If you wish to send additional comments or information regarding this issue, please don't open a new ticket. Simply login using the link above and update the ticket.
Mobogenie Support