Findings of this exploratory study suggests that although Internet shoppers perceive several risks in Internet shopping, these perceived risks may not significantly influence Internet
patronage behaviors among current Internet shoppers in an extensive and systematic way.
Thus, the extent to which the perceived risks examined actually deter online shopping among current online shoppers may be more modest than would be expected.
Nevertheless, perceived risk was significant in explaining some online shopping behaviors
among current Internet shoppers.
Internet browsers appear to be much more sensitive than shoppers to the risks associated with Internet shopping in that risk perception was much greater among browsers than shoppers in this
study.
Hence, perceived risk is likely to have a greater impact on potential patronage behaviors of Internet browsers than on current shoppers.
The present study examined the impact of perceived risks on shoppers only, as browsers did not
participate in the shopping behaviors examined.
Future studies may find it productive to examine the impact of perceived risk on shopping intentions of browsers and the role perceived risk plays in the adoption of the Internet as
new medium of purchase.