My name is Santalyne, from the Customer Account Specialist team and I am assuming ownership of your Support Request, SR# 14512382608, and will work with you to resolve this issue. I can be reached at 1 (650) - 427 – 6977 or by e-mail by replying to this trail should you wish to contact me in the meantime.
I was trying to reach you on phone number 66 2-640-3159, but unfortunately I was unable to.
As I understand, you have requested to merge the account from 991261436 to 115177559.
The accounts are from different regions. Please note that we cannot merge the accounts across regions.
Is the accounts have an agreement for global rights ?
Looking forward to hearing from you.