How the new Act will improve the consumer's situation when dealing with retailers:
The Consumer Protection Act will now radically overhaul the manner and form in which business is conducted within our country. This is primarily because the Act now formally entrenches which types of business conduct between consumer and business is deemed acceptable or not. Previously, this was not the case and many types of conduct were often unfair but as there was no legislation on these issues certain questionable practices were often a common occurrence. This was often to the detriment of consumers. The Act now formally entrenches the rights and obligations of both consumers and business.