The main features of the project management intranet site include the following:
1. Access to several project management templates and tools. Users must be able to search for templates
and tools, read instructions for using these templates and tools, and see examples of how to
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The Project Management Process Groups: A Case Study
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TABLE 3-2 JWD Consulting’s business case (continued)
apply them to real projects. Users must also be able to submit new templates and tools, which
should first be screened or edited by the Project Management Office.
2. Access to relevant project management articles. Many consultants and clients sense an information
overload when they research project management information. They often waste time they should
be spending with their clients. The new intranet should include access to several important articles
on various project management topics, which are searchable by topic, and allow users to ask
the Project Management Office staff to find additional articles to meet their needs.
3. Links to other, up-to-date Web sites, with brief descriptions of the main features of the external
sites.
4. An “Ask the Expert” feature to help build relationships with current and future clients and share
knowledge with internal consultants.
5. Appropriate security to make the entire intranet site accessible to internal consultants and certain
sections accessible to others.
6. The ability to charge money for access to some information. Some of the information and features
of the intranet site should prompt external users to pay for the information or service. Payment
options should include a credit card option or similar online payment transactions. After the system
verifies payment, the user should be able to access or download the desired information.
7. Other features suggested by users, if they add value to the business.