The present study makes three substantial contributions to IT
post-adoption research. First, the present work has used two-factor
theoretic perspective as the conceptual framework to extract key
factors affecting users ‘switching behavior to cloud services. A
dual-factor-based model that could help effectively find competing
factors affecting switching behavior to cloud services is a reasonable expectation. The dual-factor concepts described in our study
provide a theoretical framework for the simultaneous consideration of enablers and inhibitors and their respective roles in the
switching intention to cloud services