We found the Nagios availability tool to be
effective in the proactive support of missioncritical
radiology and other clinical imaging systems.
Support staff were notified in real time with
monitoring tool alerts to warning signs of possible
system failures. Although some PACS and RIS
vendors offer their own monitoring packages, we
found that the addition of an independent monitoring
tool that was outside of vendor control was
effective and allowed the monitoring of multiple
vendors through the same interface. This comprehensive
approach to monitoring departmental and
enterprise applications across all support environments
provided a comprehensive view of system
availability.