(1) Born in Thailand, 1976, raised in a hometown family of Payao province located in the north of Thailand, and enjoyed a well diversified learning from a scholar-family climate as long as gradually assimilated into a learning culture, I finished a high school with the recognition of the Academic Excellence Award of the Highest Grade Point Average (GPA) from Pattanasueksa School in 1993, and was immediately offered a place for an Electrical Engineering Bachelor Degree course in the University of Engineering and Technology (IET) -- one of the top-five Best Engineering institutes in Thailand.
(2) Yet, my student life continued to become even more enjoyable when my social interaction related to youth activities was fully extended to a national level and Asia Pacific region since I was selected by the Ministry of Education of Thailand as a national representative -- the Teenage Ambassador from Thailand -- to exchange Thai-Japanese cultures with Japanese students in Tokyo, Japan, 1993. That was the first time ever to broaden my visions to the world, and to experience how Japanese students intelligently used the advanced-technology coping with their fast pace of lives and still be able to keep natures green simultaneously. It considerably inspired me into Technology and Engineering. Thus, from the academic and social interaction outstanding results, I was nominated as a national finalist candidate for Her Royal Highness Princess Scholarship Competition in the same year, which was the ultimate achievement bringing my family proud and honored.
(3) Having been in the university, my life brightly began at IET where provided me a vast array of intensive professional learning, involving the generalisation and in-depth theories of electrical engineering as well as engineering practices. Equally and importantly, though, those theories in a class became more realistic when the opportunity came and led me to join the Electronics Club of the faculty of Engineering. The Club is the community of interested students -- undergraduates and graduates -- working and creating such as student activities as well as electronic researches, electronic laboratory experiments, and other interesting issues, for instance, developing a lighting system used for a musical theatre and dance theatre. As a head of academic department of the Club, I was very comprehensively impressed on how engineering knowledges learned from in the classes turned into practices in various forms of outcomes such as creating electronics products used in campus, hosting a robot fighting competition and above all. My life in the Club taught me how to manage a conflict under stressed circumstances and eventually it rewarded me a strong teamwork. This perhaps warranted a good first step to start my future engineering career. Later in 1998, I graduated with a Bachelor Degree of Electrical Power Engineering, with a senior project of 3-Phase PWM Inverter based for Microcontroller -- the electronics system used to control the speed of motor.
(4) After graduation in 1998, I started my first career as an engineer at TSS Global Corporate, the Global Quality Assurance Division of a storage devices division. Having been refined for eight years through TSS quality philosophy, both of theoretical perspectives and international practices, I then was selected by TSS Global Corporate -- currently UTT Global Corporate -- to be the quality taskforce team leader from Thailand to globally conduct the manufacturing quality audit of Inegrated Circuit Modules (ICM) components in various flagship manufacturers worldwide, involving those located in North America and those in Asia Pacific regions; such as USA, Mexico, Japan, Singapore, China, Hong Kong, the Philippines, Malaysia, Indonesia, and Thailand. Thus, my experiences and knowledges gained from almost 30 diversified factories all over 10 countries played a pivotal role in constituting a vast array of quality concepts, which consequently rewarded me and the company achievements with proven track records of exceeding Corporate’s quality target and winning the best-in-class quality award given by the company’s top customer. Further, I decided to continue the Master degree of Business Administration and finished the course in 2005 - which considerably helped me integrate engineering skills into those of managements.
(5) In 2006, a JP-Morgan Joint Venture Manufacturer namely FastTech Asia Co., Ltd searched for candidates to fulfill a position of manager of supplier quality engineering, and found my qualification constructive. To fulfill a newly established factory, they then offered me a position of manager of supplier quality engineering and I decided to join the company. The predominate task was to develop partnership with a Singaporean company in a quality area to produce ICM component delivered to ICM customers. Moreover, the task was to qualify vendors in order to outsource working for competitive price of materials. These efforts brought the achievement of zero-defect of quality field return with 98% of On Time Delivery (OTD) that met customer's expectation, and consequently made the company capable to penetrate the world top-3 ICM companies including acquire more sale orders of nearly 30% growth in 6 months.
6) Taking another new endeavor in 2007 when the US telecommunication company, PDS Inc., which is a photonic subsystem and fiber optical products manufacturer and provider, offered me to join the company as its headquarters in New York decided to establish an Asia Operation Centre in Thailand, I then decided to join as a principal customer quality engineer. The company is a major supply for many leading telecommunication firms such as SCT Network, NS Telecom etc. Regarding to this job, I had a plenty of opportunities to explore the solutions for customer quality and reliability in various cases such as manufacturing assessment regularly and sometimes unexpectedly made by customers that required me to cope with such circumstances to have done concretely and appropriately. However, a certain benefit that I gained from this job was a time management since another predominate responsibility was to make distance conference calls with customers from different parts around the world. Therefore, this job was very challenging and eventually very positively impressed by me upon the individuals and the company at large. These opportunities stepped me up to an even stronger client focus and a professional level in managing customers issues recognised by SCT Network, USA. So far I worked with PDS Inc. for almost 3 years.
(7) My most desired occupation arises when I have stepped in a commercial world since late 2009, my managerial skills were fully utilised when I was qualified for Manager of Account Management in Business Development Department, KPT Public Co., Ltd., which is the Top 20 World’s Best Electronics Manufacturing Service (EMS) provider. Despite the company offers an exceptional level of product manufacturing with superior quality to customers mostly in Scandinavia, Northern Europe, America, and the territory of Central Europe, which is later become a flagship of KPT striving to expand its businesses in these regions. Consequently and strategically, the management team then designated me to be responsible for a French-German automotive company. The company has its own electronic product designs and searches for a competitive EMS to improve the products depending on relevant requirements.
(8) According to a role of account manager, currently the predominate tasks are not only the excellent coping with customer’s engineering aspects, but also company’s revenue, profit margin control, and new projects. To start with each project, firstly the excellent profile of the factory must be demonstrated and provided, such as the factory’s manufacturing technology, supporting system, supporting team, and competitive product price relatively engineering and commercial concepts. Secondly a business contract must be reviewed and signed by both parties as soon as possible to turn it into realistic production, just-in-time delivery, and sustainable revenue. Hence, I am very confident that the esteemed level of Strategic Marketing and Operation Strategy for Industry programme provided by School of Manufacturing Engineering - Woodland (SMW) would enhance my capability in becoming even more professional in this area.
(9) Nevertheless, the utmost priority of this job is the execution involving appropriated customer’s sales forecasting, consistent ordering in the Enterprise Resource Planning (ERP) system, scheduling delivery, managing backlog orders, expediting raw materials under the budgeted cost, aligning with production department to produce products under the zero-defect level of quality, and managing logistics in order to deliver products to customers correctly and timely. All these circumstances require the perfect time management for every relevant steps in a supply chain to have desired outcomes. Thus, the concrete level of knowledges and practices in Operation and Logistics Management as well as Project Planning Management at SWM School is very significantly solid to enhance my career performance that I would be able to be a competitive account manager in today’s global arena.
(10) Although the company provides electronic products according to customer’s specification, however there is no research for in-house brand product because of the conflict of interest basis, an account manager, as a representative of EMS company, is required to have a crystal-clear understanding of customer’s technology -- production design phases and manufacturing concepts that would be able to convince customer for reliability in long term. Our customer companies usually ask for collaboration from the beginning phase of prototype, and always seek for EMS advices in manufacturing and quality matters. To achieve this purpose, I