Acquisition
• Human resources
planning—determining
the firm’s future human
resources needs
• Job analysis—
determining the exact
nature of the positions
• Recruiting—attracting
people to apply for
positions
• Selection—choosing and
hiring the most qualified
applicants
• Orientation—acquainting
new employees with the
firm
Maintaining
• Employee relations—
increasing employee job
satisfaction through
satisfaction surveys,
employee communication
programs, exit interviews,
and fair treatment
• Compensation—
rewarding employee effort
through monetary
payments
• Benefits—providing
rewards to ensure
employee well-being
Developing
• Training and
development—teaching
employees new skills, new
jobs, and more
effective ways of doing
their present jobs
• Performance appraisal—
assessing employees’
current and potential
performance
levels