Unfreezing -Ceasing old habits and creating a climate that is receptive to change Moving -Learning new work methods, behaviors, and systems Refreezing -Involves reinforcing changes to make the new process second nature, accepted, and part of the job
Unfreezing-Ceasing old habits and creating a climate that is receptive to changeMoving -Learning new work methods, behaviors, and systemsRefreezing -Involves reinforcing changes to make the new process second nature, accepted, and part of the job