1. Inbound logistics
consists of receiving, storing, and distributing the materials an organization uses the services and products it sells.
2. operations
activities transform inputs into final products or services.
3. outbound
logistics activities distribute finished products or services to customers.
4. Marketing and sales
activities help customers buy the organization's products or services. Advertising is an example of a marketing and sales activity
5. Service
activities provide post-sale support to customers.