were less willing to engage with SAM, if
they had not experienced this before and preferred to assume
a more passive role when invited to participate in the selection of
performance indicators for a hospital in Italy (Deeks & Byatt, 2000;
Gagliardi, Lemieux-Charles, Brown, Sullivan, & Goel, 2008).
However, Watt et al. (2009) found that older study participants
refuted a suggestion by others that older people would find asking
questions more difficult.