As academicians, this study raises some important issues. We can probably continue to
build glorious, statistically bulletproof models of how the world should be. But how practical
and valuable are they going forward? Simply creating more elegant models, which
may be supported by and regaled by our associates, may have no long-term, applied value.
One of the academic challenges to IMC has been the inability of its proponents to provide
a widely agreed upon definition. It may well be that now, 20 years later, the CMOs
and agency executives in the Asia-Pacific region have shown us just how irrelevant finding
an agreed upon definition really is. Maybe IMC is really the concept of customer
focus, contact points and measurable returns implemented in multiple ways by multiple
organisations and directed to multiple audiences. Perhaps its only real value is that it is
relevant, authentic and useful to the persons at the buying end of the continuum.
As academicians, this study raises some important issues. We can probably continue tobuild glorious, statistically bulletproof models of how the world should be. But how practicaland valuable are they going forward? Simply creating more elegant models, whichmay be supported by and regaled by our associates, may have no long-term, applied value.One of the academic challenges to IMC has been the inability of its proponents to providea widely agreed upon definition. It may well be that now, 20 years later, the CMOsand agency executives in the Asia-Pacific region have shown us just how irrelevant findingan agreed upon definition really is. Maybe IMC is really the concept of customerfocus, contact points and measurable returns implemented in multiple ways by multipleorganisations and directed to multiple audiences. Perhaps its only real value is that it isrelevant, authentic and useful to the persons at the buying end of the continuum.
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