Hi Gisselle,
Well noted, next time I will.
This time, it was an urgent request and lots of pressure from Market, due to child consume this products and seriously ill and admitted in hospital.
Thus we need to reassure that our products is safe, but customer (trade and angry consumer ) demanding to get external lab result.
We have no choice, only way to clam down customer is to conducting the test, to prevent authority involve or leading to other legal action.
That why is case we raise as critical complaint.