Get business leaders involved. At Cintas, a leading uniform and business services provider headquartered in Cincinnati OH, an internal network of 1,600 managers and executives belong to its CI collaboration community (out of 30,000 employees). Members represent all levels in the organization, all geographies and every business unit. The highest-ranking officers at Cintas are members of this network. Says Troy Pfeffer, Director of the CI process, “this is one of the most fundamental aspects of our intelligence function. If you want intelligence, you will participate in the creation of that intelligence.”
Troy is a passionate preacher of this approach. “The person asking [for intelligence] often times has relevant and deep information of the intelligence topic. To ignore that information source is to lessen the quality of the intelligence. By involving the person who’s asking for the intelligence in the creation of said intelligence, you vastly increase the likelihood of it being acted upon, and deepen the intelligence culture of the organization.”
Get business leaders involved. At Cintas, a leading uniform and business services provider headquartered in Cincinnati OH, an internal network of 1,600 managers and executives belong to its CI collaboration community (out of 30,000 employees). Members represent all levels in the organization, all geographies and every business unit. The highest-ranking officers at Cintas are members of this network. Says Troy Pfeffer, Director of the CI process, “this is one of the most fundamental aspects of our intelligence function. If you want intelligence, you will participate in the creation of that intelligence.”Troy is a passionate preacher of this approach. “The person asking [for intelligence] often times has relevant and deep information of the intelligence topic. To ignore that information source is to lessen the quality of the intelligence. By involving the person who’s asking for the intelligence in the creation of said intelligence, you vastly increase the likelihood of it being acted upon, and deepen the intelligence culture of the organization.”
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