Dear Khun Yessi,
Thank you very much for your email and very sorry for mistake about detail because this booking is first booking with us, so we are not understand your some policy and in order to understand each other I have some question ask you please answer to me as below;
1. Payment: Guest will pay commission deposit to you and balance payment guest will pay direct upon arrival at our resort?
2. room rate: Guest will pay room rate as per contract rate or not? For example,
room rate : Hillside Deluxe Building room @ 3,600 Baht for period 20 Dec'14 - 10 Jan'15 ( which guest pay direct THB 3,600 net / room / night at hotel )
and the night on 31 Dec'14 have COMPULSORY GALA DINNER @ THB 3,500 net / Adult ( which guest pay direct THB 3,500 net / room / night at hotel )