But mob mentality and the impersonal way screens dehumanize digital communication have allowed hatred and venom to flourish online. Somewhere along the way to the web’s starry-eyed promise of a connected world, we lost track of common decency. Online harassment of women is becoming an “established norm,” according to a recent study by cybersecurity company Norton, which found that 76% of the women under 30 surveyed had experienced abuse or harassment online.