For this task makes me suspect about the capacity to use the IT system of my supervisor and other officers Because in our department have a lot of system that we need to access the information inside it and record the data to do the workload outside the system (such as Microsoft Office Word, Microsoft Office Excel.) I found that in this department still lack of the officers who is expert in information technology skills.
For example; in this period’s time, the government have urgent measure to help people with low income. Thus my supervisor needs to responsible many projects. My supervisor cannot assigns work to her subordinate because them have many task be responsible, my branch office has responsible multiple customer type and several district. It can be we work slowly and late at night. Sometime customer don’t care us because them need be fast and comfortable, sometime customer complain us why we slowly or uncomfortable to my head office or my boss, we had points deducting.
This is the reason that I want to suggest my supervisor to have workshop about IT skills training, service and introduce in our department in order to get knowledge and share their IT skills together.