Tips for managing your value packs
You can manage your Value Packs yourself in Your 2degrees. Here you can see your remaining balances, renewal dates and can unsubscribe from any Packs.
To make sure that you always have enough credit on the day your pack auto renews, why not set up for a Monthly Auto Top Up scheduled for the day before your pack auto renews?
If you’re away from the internet you can unsubscribe from a pack at anytime by simply texting STOP and the pack name to 233. And if you ever want to know your pack balances, just dial *100*1# and hit call.
If you have more than one pack, you might like to try to line up their auto renews so you only have one day a month to remember.
If your auto renew fails because you don’t have enough credit, the date your pack renews won’t change. Simply top up within 14 days and we’ll keep you in sync.