chairman: Good morning everyone. lt looks like everyone's here. so let's get stared,john ?
john: first, l'll quickly go over the main points of the last meeting
chairman:....(finishes),if no one has anything to add,let's move on to day's agenda.
john: I suggest we each give a little background on the suggestions we discussed last week.
Chairman: could you repeat that,please?
john : Let's star by going over the research you've done on the suggestions.
chairman: You'll find most of the information outlined in the summary documents in fornt of you.
John: These figures are interesting. lt' clear to me that customer communications are not working as they should
Chairman:Yes,our marketing efforts really haven't been effective to date
John: I suggest we break up into groups and discuss how we improve our message.
Chairman: Unfortunately,we're almost out of time. I suggest you submit your ideas on marketing and we can discuss the best next week
John: Before we close,could we quickly discuss the Armstrong situation?