This requirement has been emphasized clearly for decades. Approaches such as total quality management (TQM) or business process reengineering demand that, as a first step, business processes be rethought, so that structural or operational organization can be changed if necessary. Redefined organizational units may result that reflect differences in the requirements of their logistics systems. Only then can sensible decisions be made about information technology support. The software implemented can even vary from organizational unit to unit. In such a case, the software would probably be of a simpler type than “integral,” comprehensive software designed to serve all units of an organization. Of course, each of the individual software program packages would have to — in a CIM sense — be able to communicate with all other programs in the entire logistics network.