We have receive message from consignee about shipper complain see detail as below:-
1. Local change at your side is very high
2. Shipper want to change our service to use new forwarder
3. Shipper has compare cost other forwander is difference
4. Need your help reduce local change cost at your side for us to negotiation with consignee convince them,
5. We want to gain this customer , they have more volume shipment
Please kidly help find new solution for gain big customer ,