• Drawing tools have their raison d’etre; however they may not be
scalable to larger business process modelling activities.
• Complementary methodologies are required to fully utilise the
capabilities of modelling tools and techniques.
• Process models have to be relevant, not necessarily complete.
• Customizing of the modelling technique should strive towards
applicability, not perfection.
• The discovery experience during the journey is part of the overall
outcomes of process modelling.
• Define an appropriate level of detail in light of the underlying
objectives and strive for simplicity.