Organization; according to Littlejohn and Foss (2010) consists of at least two or more people with
interdependence, input, throughput and output. They work cooperatively to produce, to sell or to serve other party
better known as client, customer or public (Eisenberg, 2006). Meanwhile Beebe and Masterson (2011) stated that
communication is the process of acting on information. It is also a process where messages are sent and received
simultaneously – by which we make sense out of the world and share that sense with others. In most cases, in-person
communication affords the best opportunity to clarify meaning and resolve uncertainty and misunderstanding.
Several researchers have found that the way group members communicate with each other is crucial in determining
what happens when people collaborate.