We have opened Service Request # 1-16MT5ME, for tracking this issue. We will need further information in order to investigate accordingly. Please provide:
- Software version
- Airport or reservations?
- Environment
- Entry performed when the error was received
- Start time of the issue
- Business impact
- How many stations are impacted?
- Soap and XML log files
You can receive and add updates to this Service Request most effectively with our eService tool accessible at https://community.sabre.com. For email replies please include 1-16MT5