Surprisingly, I’ve rec’d word back from origin this morning.
As I mentioned when we spoke, the shipment was delayed due the late notice to proceed. It is currently booked on the first avail and fastest sailing schedule. I have advised origin to ensure this sails without any issue and to keep in the loop of any and all delays. I will ensure shipment is expedited ASAP upon arrival and avail.
As I have advised our origin offices, please ensure the shipper is well aware of the correct contacts for this account to avoid issues of this type in the future.
I do apologize for this inconvenience.