I called to Wichuda BOI Mgr. and she told me, this case has been happen already. And they're don't know about our ordering.
I'm really sorry I just know from her on 4.30 pm. And I really don't know this condition with this model.
At the beginning, we have been compared in a locally market with AP3710i (3610 end of lift in Thailand), but price is so high and so we're except the price and order from Germany.
Can we return and change new model with this supplier ?