Group’s ability to work collaboratively with the host communities is critical to long-term success. Group’s aim is to be the company of choice, valued and respected by the communities in which it operates. The Group does this by engaging regularly and honestly with people affected by operations, and by taking their views and concerns into account in decision-making. To assist in managing the engagement with local communities, all sites are required to have a community relations plan, a community complaints register to record and track the management of community concerns.