US Business Etiquette (Do's and Don'ts)
DO address your American business colleagues with a title, such as “Dr”, “Ms”, “Mr”, or
“Mrs”, and their last name when meeting someone for the first time. You may find that,
your American counterparts will insist on using first names almost immediately; this is
not a sign of familiarity but simply reflects the casual business style of Americans and
their emphasis on equality.
DO say “please” and “thank you” to everyone for even the smallest kindness. Politeness
is highly valued in the United States and Americans will expect you to be as polite as
they are.
DO be prepared to partake in preliminary small talk with your American counterparts at
the beginning of a business meeting. This will often include topics such as sport or the
weather and is seen as a way to lessen apprehension and create a comfortable
environment before entering into business affairs.
DON’T expect all companies to be the same. Business culture in the US differs from
company to company on many levels, including industry, region and business structure.
It is advised to research as much as possible about the individual business culture of your
American associates before meeting with them.
DON’T make any other form of physical contact such as hugging when greeting your
American counterpart for the first time. Americans respect their privacy and personal
space.
DON’T be offended or surprised if your American colleagues cannot accept a gift. Gift
giving is often discouraged or limited by many US companies and therefore most
employees are unable to accept them.
US Business Etiquette (Do's and Don'ts)
DO address your American business colleagues with a title, such as “Dr”, “Ms”, “Mr”, or
“Mrs”, and their last name when meeting someone for the first time. You may find that,
your American counterparts will insist on using first names almost immediately; this is
not a sign of familiarity but simply reflects the casual business style of Americans and
their emphasis on equality.
DO say “please” and “thank you” to everyone for even the smallest kindness. Politeness
is highly valued in the United States and Americans will expect you to be as polite as
they are.
DO be prepared to partake in preliminary small talk with your American counterparts at
the beginning of a business meeting. This will often include topics such as sport or the
weather and is seen as a way to lessen apprehension and create a comfortable
environment before entering into business affairs.
DON’T expect all companies to be the same. Business culture in the US differs from
company to company on many levels, including industry, region and business structure.
It is advised to research as much as possible about the individual business culture of your
American associates before meeting with them.
DON’T make any other form of physical contact such as hugging when greeting your
American counterpart for the first time. Americans respect their privacy and personal
space.
DON’T be offended or surprised if your American colleagues cannot accept a gift. Gift
giving is often discouraged or limited by many US companies and therefore most
employees are unable to accept them.
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