Support and solve problem SAP(MM/PP) also finding the best solution for end users.
• Manage service as user request related to SAP(MM/PP) , including investigate the situation and diagnose the underlying causes to ultimately assists SAP key users in recovering or continuing operations.
•Provide updated information to users on SAP changes and related system/ process e.g. development, issues, errors, etc.
•Proactively support and/ or arrange training to end-users to solve and improve the operational SAP system and related processes.
•Ad hoc duty as assigned by supervisor and manage